Last updated: September 2026
This privacy policy applies to the Costa Rica Travel Consultants website (CostaRicaTravelConsultants.com and MyCRTC.com) and governs how we collect, use, and protect your personal information. By using our site, you agree to the practices described here. We may update this policy from time to time, and any changes will be posted on this page.
We collect personal data to plan your trip and respond to your inquiries, including:
We do not process payment or credit card information through this website. Any payments related to a rental, tour, or concierge service are handled directly by us or by the relevant third-party provider, not through a form on this site.
We use Google Analytics 4 to understand how visitors use this site, for example which pages get read and which services get asked about, so we can improve it. Before you make a choice on the cookie banner, and if you choose Essential only, this measurement runs in Google's consent mode: no cookies are set and no identifier that could follow you between visits is stored, so Google receives only aggregated, anonymous usage signals. If you choose Accept all, Google Analytics may set cookies. We load no advertising or session-recording tags on this site. You can change your choice at any time with the "Cookie settings" link in the footer. We never sell, share, or rent your personal information.
Our contact form is processed through Formspree, a third-party form-handling service. Information you submit through that form is sent to us via Formspree's infrastructure and is subject to Formspree's own privacy practices for the transmission of that data.
We restrict access to your personal information to authorized personnel and take reasonable measures to protect it against unauthorized access, alteration, disclosure, or destruction.
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and prevent fraud. Retention periods vary depending on the type of data and the purpose it was collected for.
You have the right to:
If you are a resident of the European Union, you have rights under the General Data Protection Regulation, including the right to access, correct, port, or erase your data, and the right to restrict or object to our processing of it. To exercise these rights, contact us at concierge@costaricatravelconsultants.com.
We process personal data based on legitimate business interests, fulfillment of our services to you, compliance with legal obligations, or your consent. Where we transfer data outside the European Union, we do so only to countries with an adequate level of data protection or under appropriate safeguards.
If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know what personal data we collect and how we use it, the right to request deletion of your data, the right to opt out of the sale of personal data, and the right not to be discriminated against for exercising these rights. We do not sell personal data. To make a request under the CCPA, contact us at concierge@costaricatravelconsultants.com; we will verify your request using the information associated with your inquiry, which may include government identification in some cases.
For any questions about this privacy policy or your data, contact us at concierge@costaricatravelconsultants.com or via WhatsApp at +506 7193-1066.
We count visits without cookies, so nothing follows you home from here. Say yes to all and we also get to see which pages actually help people plan a trip. That is the whole ask. How we handle data.
